2019
Operating Statistics
The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.
System Quick Facts
Daily Trips (Average Business Day)
- Revenue Passengers (Fares Collected) ... 1,691,000
- Revenue Passengers and Transfer Fares ... 3,340,000
- Of the 174 conventional bus and streetcar routes, 171 make 288 connections with the Subway/Scarborough RT system during the A.M. rush period.
- Wednesday, November 28, 2019: highest one-day ridership for average business day ... 1,881,993
- Monday, June 17, 2019: all-time highest one-day ridership during Toronto Raptors NBA Championship Parade ... 2,153,600
Rail Transit Quick Facts (Subway, Light Rapid Transit (Line 3), Streetcar)
Daily Trips (Average Business Day)
- Revenue Passengers (Fares Collected) … 942,000
- Revenue Passengers and Transfer Fares … 2,066,000
Busiest Stations (Estimated passenger trips to and from trains daily)
- Bloor (Yonge-University) … 204,600
- Yonge (Bloor-Danforth) … 183,500
- Union … 143,600
- St George (Yonge-University) … 130,900
- St George (Bloor-Danforth) … 128,300
- Finch … 94,400
- Kennedy (Bloor-Danforth) … 80,100
- Sheppard-Yonge (Yonge-University) … 79,700
- Dundas … 73,100
- Eglinton … 70,900
- Number of Stations* … 75
- Number of Elevators … 117**
(In service at: Bathurst, Bayview, Bessarion, Bloor-Yonge, Broadview, Coxwell, Davisville, Don Mills, Downsview Park, Dufferin, Dundas West, Eglinton, Eglinton West, Finch, Finch West, Highway 407, Jane, Kennedy, Kipling, Lawrence West, Leslie, Main Street, North York Centre, Ossington, Pape, Pioneer Village, Queen, Royal York, Scarborough Centre, Sheppard West, Sheppard-Yonge, Spadina, St Clair, St Clair West, St George, Osgoode, St Andrew, St Patrick, Queen’s Park, Queens Quay, Union, Vaughan Metropolitan Centre, Victoria Park, Woodbine, York Mills, York University.)
* Subway interchanges counted once.
** 3 elevators opened at Royal York Station in December 2019.
Conventional System
2019 | 2018 | Increase/(Decrease) | |
---|---|---|---|
Passenger Trips1 | 2019 525,470,000 | 2018 521,403,000 | Increase of (4,067) |
2019 | 2018 | Increase/(Decrease) | ||
---|---|---|---|---|
Bus Routes | 2019 163 | 2018 159 | Increase of 4 | |
Streetcar Routes | 2019 11 | 2018 10 | Increase of 1 | |
Subway Lines | 2019 3 | 2018 3 | Increase of 0 | |
ICTS* (Scarborough RT Line) | 2019 1 | 2018 1 | Increase of 0 | |
Total | 2019 1782 | 2018 1732 | Increase of 5 |
2019 | 2018 | Increase/(Decrease) | |
---|---|---|---|
Bus Routes | 2019 6,866.7 | 2018 6,685.7 | Increase of 181 |
Streetcar Routes | 2019 354.5 | 2018 347.4 | Increase of 7.1 |
2019 | 2018 | Increase/(Decrease) | |
---|---|---|---|
Yonge-University | 2019 38.4 | 2018 38.4 | Increase of 0 |
Bloor-Danforth | 2019 26.2 | 2018 26.2 | Increase of 0 |
Sheppard | 2019 5.5 | 2018 5.5 | Increase of 0 |
Scarborough RT | 2019 6.4 | 2018 6.4 | Increase of 0 |
Buses | 235,391,765 |
---|---|
Subway Trains | 231,710,270 |
Streetcars | 54,147,243 |
Scarborough RT Trains | 4,220,839 |
Total | 525,470,117 |
- Excludes Wheel-Trans.
- Excludes Community Bus (6 routes), Blue Night Network (31 routes) and seasonal service (2 routes).
- Includes round trip length of routes and their branches along shared roadways.
- Subway/Scarborough RT lengths are given in one-way kilometres.
* Intermediate Capacity Transit System.
Passenger Vehicle Fleet1
2019 | 2018 | Increase/(Decrease) | ||||
---|---|---|---|---|---|---|
Buses (kneeling; lift/ramp; wheelchair positions) |
||||||
Accessible 12-metre (40-foot) | 2019 1,944 | 2018 1,857 | Increase of 87 | |||
Accessible 18.3-metre (60-foot) | 2019 152 | 2018 153 | Decrease of (1) | |||
Total | 2019 2,096 | 2018 2,010 | Increase of 86 | |||
Streetcars |
||||||
New Low-Floor Articulated (LFLRV) | 2019 198 | 2018 117 | Increase of 81 | |||
Canadian Light Rail Vehicle (CLRV) | 2019 0 | 2018 113 | Decrease of (113) | |||
Articulated Light Rail Vehicle (ALRV) |
2019 0 | 2018 15 | Decrease of (15) | |||
Total | 2019 198 | 2018 245 | Decrease of (47) | |||
Subway/RT Cars2 |
||||||
Subway Cars | 2019 848 | 2018 848 | Increase of 0 | |||
Scarborough RT Cars | 2019 28 | 2018 28 | Increase of 0 | |||
Total | 2019 876 | 2018 876 | Increase of 0 | |||
Kilometres Operated3 (In thousands) |
||||||
Bus | 2019 144,060 | 2018 143,164 | Increase of 1,896 | |||
Subway | 2019 93,455 | 2018 92,629 | Increase of 826 | |||
Streetcar | 2019 11,845 | 2018 11,385 | Increase of 469 | |||
Scarborough RT (ICTS*) | 2019 3,500 | 2018 3,435 | Increase of 65 | |||
Total | 2019 253,869 | 2018 250,613 | Increase of 3,256 |
- Includes in-service vehicles only.
- All Subway/RT trains are accessible. 368 T-1 subway cars are equipped with 1 multi-purpose area; 480 Toronto Rocket subway cars are equipped with 2 multi-purpose areas.
- Includes inside Toronto regular revenue services only.
* Intermediate Capacity Transit System
- Last date for ALRV in service was September 2, 2019 and last date for CLRV in service was December 29, 2019.
Carrying Capacity (planned number of customers per vehicle)
30 seated; 55 maximum (220 for a 4-car train)
36 seated; 51 maximum
46 seated; 74 maximum
61 seated; 108 maximum
70 seated; 130 maximum
66 seated; 167 maximum (1,000 for a 6-car train)
64-68 seated; 180 maximum (1,080 for a 6-car train)
Wheel-Trans
As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.
2019 | 2018 | Increase/(Decrease) | |
---|---|---|---|
Passenger Trips1 | 2019 4,096,981 | 2018 4,100,688 | Decrease of (3,707) |
Average Daily Trips1 | 2019 11,225 | 2018 11,235 | Decrease of (10) |
Kilometres Operated1 | 2019 31,676,318 | 2018 29,148,419 | Increase of 2,527,899 |
Scheduled Vehicle Service Hours1 | 2019 1,262,578 | 2018 1,197,085 | Increase of 65,493 |
Revenue Vehicles1 | 2019 3,301 | 2018 3,425 | Decrease of (124) |
Number of Active Registrants* | 2019 44,353 | 2018 45,140 | Decrease of (787) |
Community Bus
Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.
2019 | 2018 | Increase/(Decrease) | |
---|---|---|---|
Passenger Trips | 2019 54,275 | 2018 56,627 | Decrease of (2,352) |
Average Daily Trips2 | 2019 208 | 2018 217 | Decrease of (9) |
Kilometres Operated | 2019 158,708 | 2018 153,236 | Increase of 5,472 |
Scheduled Vehicle Service Hours | 2019 10,636 | 2018 10,269 | Increase of 367 |
Revenue Vehicles | 2019 7 | 2018 7 | Increase of 0 |
Number of Routes | 2019 5 | 2018 5 | Increase of 0 |
2 Community Bus does not operate on weekends or holidays.
* Customers who have used Wheel-Trans at least once in 2016 (as per Auditor General’s new definition).
Governance
The TTC is responsible for establishing, operating and maintaining a local passenger transportation system within the urban area of the city of Toronto.
The TTC is a City of Toronto board and a body corporate. The TTC is governed by a 10-member Board consisting of both City Councillors and members of the general public.
The Board establishes service and fare levels to ensure that customer demand is met and budgets are balanced. The Board also: approves corporate policies relating to the operations of the TTC and its employees; directs labour and employee relations matters; and provides oversight in relation to the establishment, operation and maintenance of the transit system.
The TTC is responsible for presenting its Board with a balanced budget each year. City Council approves the annual operating subsidy it makes to the TTC. Decisions on fare and service levels are made by the Board.
Board meetings are generally held monthly in public to review policy and operating matters of the TTC. All members of the Board serve at the pleasure of City Council.
Councillors are appointed to the TTC Board by City Council on recommendation of the City of Toronto Striking Committee. Citizen members are appointed to the TTC Board by City Council through the City’s Public Appointments process. The TTC Chair is elected representative appointed by a vote of City Council. The TTC Vice-Chair is a citizen member appointed by a vote of the TTC Board.
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