Information on fares, routes, schedules and service

416-393-4636 (INFO)

Main Switchboard

416-393-4000

Complaints, Compliments and Suggestions

  • On-line form: Complaints, Compliments and Suggestions
  • By phone: 416-393-3030 (Weekdays, 8:00am - 5:00pm, closed holidays)
  • By Mail: Toronto Transit Commission, 1900 Yonge Street, Toronto, Ontario, M4S 1Z2 
  • In person: Customer Centre, 1900 Yonge Street (Weekdays, 8:30am - 5:00pm, closed holidays)

Public complaints relating to the conduct of Transit Enforcement Officers only, may be made by contacting the TTC Transit Enforcement and Security Services’ Unit Complaints Coordinator at 416-393-3111.

Employment Services

jobs@ttc.ca

Filming in the TTC

416-393-3764

Legal

416-393-3844

Claims

416-393-3879

Lobbying; Lobbyist Registry Information

www.toronto.ca/lobbying
(Weekdays, 8:30am - 5:00pm, closed holidays)

Lost Articles

416-393-4100

Materials & Procurement

sellingtottc@ttc.ca
(Weekdays, 8:30am - 5:00pm, closed holidays)

Metropass Discount Plan Office

Telephone - 416-397-8827
Fax - 416-338-0210
mdp@ttc.ca
(Weekdays, 8:30am - 5:00pm, closed holidays)

Multilingual Services

416-393-4636

Media

media@ttc.ca
416-981-1900

Transit Enforcement and Security Services

  • Telephone - 416-393-3172
  • Transit Enforcement and Security Services’ Unit Complaints Coordinator: 416-393-3111

Streetcar and Bus Charters

416-393-7880
charters@ttc.ca

TTY Hearing Impaired Service - Fares, Routes and Schedules

416-481-2523
(Daily, 8:00am - 6:00pm, closed holidays)

TTY Hearing Impaired Service - Complaints, Compliments and Suggestions

416-481-2523
(Daily, 8:00am - 5:00pm, closed holidays)

Wheel-Trans (Customer Service)

416-393-4111

Wheel-Trans (Reservations)

416-393-4222