Complaints, compliments, and suggestions
Your feedback helps us provide the best experience possible. Please let us know what we are doing well and where we can look for improvements.
Thank you for visiting TTC Customer Service online. Please use the forms below to share your feedback.
Please complete one of the forms below and your matter will be looked into
- File a complaint about TTC service
- File a complaint about TTC customer service
- Give us a compliment
- Share your suggestions
Wheel-Trans service
If you have any questions or comments about our Wheel-Trans services or policies, please contact Wheel-Trans customer service directly. please contact Wheel-Trans customer service directly.
Special Constables and Fare Inspectors
Public complaints relating to the conduct of Special Constables and Fare Inspectors may be made by contacting the Unit Complaints Coordinator.
There are no major disruptions at this time.
Contact us daily
7 a.m. - 8 p.m., except statutory holidays.
416-393-3030
TTY Line
416-338-0357
Customer Service Centre
1900 Yonge Street, Toronto
Hours of operation: Monday to Friday 8:30 a.m. - 4:30 p.m.