Lost Articles Office – closed to the public

As a precaution against the spread of the coronavirus, our Lost Articles Office will be closed effective March 20, 2020.
If you have lost something on the TTC, we’ll keep it safely stored as per our usual processes. If you have lost something critical, please call us between 12pm and 4pm at 416 393 4100. If we have your item and you need it urgently, we will make arrangements for you to pick it up from our office at Bay Station. Do not come to the Lost Articles at Bay Station unless you have called us and confirmed that we have your item.

The TTC Lost Articles Office is located at the Bay subway station. You can also visit Lost Articles Monday to Friday, from 8 a.m. until 5 p.m.

I lost my purse on the bus. Can you please contact the bus driver for me?
Please contact Customer Service at 416-393-3030 (Daily from 7 a.m. to 10 p.m.) or our Customer Information Office at 416-393-4636 and a representative will be able to assist you in locating your lost item if possible.
I lost my cell phone on the subway earlier today, when should it be at the Lost Articles office?
If found, the earliest it would be delivered to the Lost Articles Office is the next business day at 2 p.m. Call the TTC Lost Articles Office at 416-393-4100, Monday to Friday 12 noon until 5 p.m.