Public complaints or compliments relating to the conduct of Special Constables or Transit Fare Inspectors may be made by contacting either:

TTC's Customer Service Centre Special Constable Service Complaints Coordinator

Office Hours: Monday to Sunday, 7 a.m to 10 p.m.
Phone: 416:393-3030
Fax: 416-488-5773
TTY: 416-338-0357
By Mail:
1900 Yonge Street
Toronto, ON M4S 1Z2

Office Hours: Monday to Thursday, 6 a.m. to 2 p.m.
Fax: 416-338-0547
Email: unitcomplaintscoordinator@ttc.ca
By Mail:
Toronto Transit Commission
Special Constable Service Complaints Coordinator
Investigative Services - Human Resources
1900 Yonge Street, 6th Floor
Toronto, ON M4S 1Z2

Special Constables Procedure Link opens in PDF document