Safety and Security
Your safety is our priority
Emergency Alarm
The Emergency Alarm (EA) is a long yellow bar located above the windows of a subway train and should be used if a customer needs emergency medical, police or fire services.
Travelling Safely
The TTC is one of the safest transit systems in the world. As Your Safety Partner we want you to know what we are doing to make the TTC even safer, and what you can do to help.
Emergency Evacuation Procedures
An important part of running a safe transit system is preparing for emergencies. TTC employees are always ready to respond when needed – and you can be too.
Safe TTC App
The SafeTTC App is a mobile app for both iOS and Android that offers TTC customers a quick and discreet method for reporting harassment, safety concerns or suspicious activity directly to the TTC’s Transit Control Centre.
Crisis Link
The TTC, in partnership with Distress Centres of Toronto and Bell Canada, helps prevent subway suicides and offers hope to those at-risk of suicide on Toronto’s subway system.
Witnessing a Traumatic Event
Help is available. The TTC encourages anyone who has experienced or witnessed a traumatic event while taking transit to seek support through these organizations.
Toronto Crime Stoppers
An online tip form allow Crime Stoppers to take tips from anywhere in the world at any time while still maintaining your privacy. For more information visit the Crime Stoppers website
Transit Enforcement
TTC Transit Enforcement Special Constables carry out a variety of activities to enhance public and TTC employee safety and deal with emergencies.
Random drug and alcohol testing at the TTC
Random testing is a new component of the TTC’s existing Fitness for Duty policy that has been in place since 2010. This policy outlines the expectation that all employees have to report for work, and remain fit for duty.
Subway air quality
Learn about what the results found from a study of fine particulates on the TTC and about our plans to improve subway air quality.
Video Recording Policy
This policy applies to all types of camera recording devices at TTC owned, leased and occupied properties that are used for security purposes.
External cameras on surface vehicles
External-facing cameras on TTC vehicles (bus, streetcar and Wheel-Trans) help the TTC investigate incidents involving our vehicles, support the investigation of customer complaints and claims, and enhance public and customer safety.
Service Alerts
Staying in touch with the TTC
Social Media
Mobile Site
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